Privacy policy

Last updated: September 2025

At Aléia, your trust means everything to us. We are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you shop with us.

Information We Collect

  • When you interact with Aléia (e.g., placing an order, signing up for updates, or browsing our site), we may collect:
  • Personal details: name, email, phone number, shipping/billing address.
  • Payment details: processed securely via our payment partners (we never store your card information).
  • Order history & preferences: to personalize your shopping experience.
  • Website usage data: like IP address, device type, and browsing behavior through cookies and analytics tools.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate updates (order confirmations, shipping updates, customer service).
  • Send you newsletters, promotions, and updates (only if you opt in).
  • Improve our website, services, and customer experience.
  • Comply with legal and regulatory requirements.

Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences.
  • Analyze site traffic and performance.
  • Deliver more relevant marketing.
  • You can manage or disable cookies in your browser settings, but some features may not work properly without them.

Sharing Your Information

We value your trust - your information is never sold. We only share data with:

  • Service providers (logistics, payment gateways, IT support) who enable us to serve you.
  • Legal authorities, if required by law.

Data Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

Your Rights

You have the right to:

  • Access, correct, or update your personal information.
  • Opt out of marketing communications anytime by clicking “unsubscribe” in our emails.
  • Request deletion of your personal data (subject to legal/regulatory obligations).

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

Contact Us

For questions about our Privacy Policy or data practices, reach out to us at info@shopaleia.in.